Terms and Conditions

By placing an order on our website, you agree to the following terms:

• All personalized items are custom-made based on the information you provide. Please review your personalization details carefully before placing your order.
• Due to the custom nature of personalized products, they cannot be canceled, returned, or exchanged once production has started, unless the item arrives damaged or incorrect.
• Ready-to-ship items may be eligible for returns or exchanges in accordance with our Return Policy.
• We strive to display product colors and designs as accurately as possible, but slight variations may occur due to screen settings and the handmade nature of our products.
• Processing times are approximately 4-5 weeks for personalized items and 4–7 business days for ready-to-ship items.
• We reserve the right to refuse or cancel any order due to pricing errors, suspected fraud, or product availability.

By completing your purchase, you acknowledge that you have read and agree to these Terms & Conditions.