Refund Policy

Returns & Exchanges

• We do not accept returns or exchanges on personalized or custom-made products.
• If your order arrives damaged, defective, or incorrect, please notify us within 6 hours of delivery by contacting our team.
• A clear unboxing video must be recorded and shared when submitting a claim. Claims submitted without an unboxing video may not be eligible for review.
• If a manufacturing defect is confirmed, we may offer a replacement or store credit at our discretion.